Privacy Policy
How we protect and manage your personal and health information.
Introduction
Rosewood Plus at Iowa ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide to us, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Iowa state privacy laws.
Information We Collect
To provide safe and effective care, we may collect:
- Personal details (name, address, date of birth, Social Security Number where required).
- Contact information (email, phone number).
- Protected Health Information (PHI) including health records and medical history.
- Details of family members, legal guardians, or emergency contacts.
- Financial and insurance information for billing and payment.
- Medicaid or other payer information where applicable.
How We Use Your Information
Your information is used strictly for:
- Developing personalised care plans tailored to your needs.
- Communicating with authorised healthcare professionals involved in your care.
- Processing billing, insurance claims, and Medicaid reimbursements.
- Ensuring regulatory compliance and staff safety.
- Managing our relationship with you and your family.
- Meeting our legal obligations under federal and Iowa state law.
Your Rights Under HIPAA
Under the HIPAA Privacy Rule, you have the following rights regarding your Protected Health Information (PHI):
- Right to access your health records.
- Right to request amendments to inaccurate information.
- Right to an accounting of disclosures of your PHI.
- Right to request restrictions on certain uses and disclosures.
- Right to request confidential communications.
- Right to receive a copy of our Notice of Privacy Practices.
- Right to file a complaint if you believe your privacy rights have been violated.
For any privacy-related queries, please contact our Privacy Officer at: info@rosewoodplus.com
You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights (OCR) at hhs.gov/hipaa.